SMART METERS: IS THE REAL ISSUE THE TECHNOLOGY... OR THE TRUST?

NB Power says about 18,000 customers—nearly 5% of its customer base—have declined to have a smart meter installed.

Now the utility is launching an education campaign to convince people to switch, while customers who continue to opt out will face an additional $4.65 per month beginning in September to cover manual meter reading.

NB Power says smart meters will improve outage restoration, eliminate manual readings, and could eventually allow for new pricing options.

Some customers remain concerned about accuracy, privacy, safety, or simply don't trust another promise from a Crown corporation that has seen repeated rate increases and costly problems over the years.

Whatever your opinion on smart meters, one thing is clear:

Public confidence cannot be demanded—it must be earned.

People are more likely to embrace change when they believe the information is transparent, their concerns are taken seriously, and the benefits outweigh the costs.

What do you think?

Let's have a respectful discussion. Every perspective matters.